SHIPPING & RETURNS

Shipping Policy

Returns are only accepted on merchandise that has been damaged during shipment.  Upon receipt, check your order before accepting and opening. If you receive a damaged product you must immediately return it with the shipper, and notify us within 7 days of receipt or your return will not be accepted.

Privacy Policy

Definitive Projects LLC is committed to protecting your privacy. Under no circumstances do we share or sell your e-mail address, or any other information collected from your account, with any other company without your consent. We use your personal information for internal purposes such as processing orders and keeping you informed and updated with information regarding your account and order(s). You may receive information from us about new features, new services and special offers we think you'll find valuable. At any time, you can opt out of our bulk email messages by clicking "remove from mailing list" at the bottom of all messages. For more details on our privacy policy please see below.